Use case
Forecourt to customer, with proof at the door.
Deliver sold vehicles to the buyer. Track the movement and close it with proof of delivery instead of a “it’s there” phone call.
The problem
Customers ask where their car is. The sales desk asks logistics. Logistics asks a driver. Nobody shares the same status, and the handover photograph lives on someone’s phone.
How VMove handles customer delivery
Customer Delivery is a named movement type on VMove. Post the collection site (usually your forecourt or prep centre), the customer destination, the vehicle and the promised window.
A transporter completes the job. Proof of collection protects the stock as it leaves. Proof of delivery is the retail handover — not a branch signature.
Process
01
Post as customer delivery
So the job is not confused with an internal transfer.
02
Include access notes
Residential collections and deliveries fail on permits, parking and time windows.
03
Track the job
Share a factual status with the buyer instead of guessing.
04
Close with POD
Condition and receiver at the customer address.
Benefits
Right receiver
The buyer, not another dealership.
Promised dates stay attached to the job
The movement carries the window you sold.
Handover evidence
POD photographs close “it arrived damaged” arguments.
Fits the rest of dealer work
Same platform as stock transfers and auction collections.
Common questions
What is customer vehicle delivery on VMove?
A movement whose receiver is the buyer — typically forecourt or prep centre to the customer address — with proof of delivery at handover.
Can I still collect from an auction?
Yes. Collection can be anywhere you specify. Choose customer delivery when the drop is the buyer, not another branch.
Who should be there at delivery?
The person authorised to receive the vehicle. Capture that on proof of delivery, including condition photographs.